How to Cancel DU Home Wifi Services UAE

How to Cancel DU Home Wifi Services UAE

DU is the most famous network in Dubai/ UAE. If you live in UAE, you must know about this network. If you have activated the home WIFI service in your room or home and you want to cancel your contract, then you can follow the given steps. After using these steps your connection will be suspended.

Why You want to Cancel DU Home WIFI Service

Many people come to work in the UAE from all over the world and spend many years here. Because there are all kinds of work and good pay here, people take a room or a house. In this age of development, access to the Internet is a must, because if we need information about anything, we can only rely on the Internet.

People can get a Wi-Fi connection in Dubai so that they can easily do all kinds of work on the internet. When their contract expires, where they work, or their visa expires, they have to leave everything behind and return home. So, we have to cancel the Wi-Fi connection.

How to cancel DU WIFI connection without going DU office or franchise

If you want to cancel this Wi-Fi connection at home instead of going anywhere, you have two options that you can follow to turn off the Wi-Fi connection. You can cancel the WIFI DU connection by calling their helpline number and by filling the form.

1. Cancel the DU Connection by Calling

Just call at DU service helpline number 00-971-4290-5555 and say them to cancel your home WIFI connection. You can cancel this service also when your contract is remaining. They will close your connection in 30 minutes after submitting the request by calling.

Du customers can dial 155 from their mobile phones to deactivate and close any connection. Business accounts can be closed by emailing at [email protected].

2. Cancel DU WIFI by Filling Form

It is also simple. You have to need to fill out this form and send it to the DU website. You can do it from your desktop or mobile phone easily. Just download the DU cancellation form and send it to the DU website by contacting email [email protected]. You can download the Du cancellation form here.

Required Documents

Expired / Cancel VisaCopy of ID registered in du
Proof of payment
Copy of Visa Cancellation & Exit Stamp
Outside of the UAECopy of valid UAE visa page
Proof of payment*
Copy of ID registered in du
Moved out of the UAE Copy of Emirates ID
Proof of payment*
Enquire copy of your passport and exit stamp

After doing it all your connections will close in 5 minutes. If you are out of the country then you need to provide an international number that is in your use so that company contacts you if they need any type of help etc. You have to need to pay all your bills that need to pay or cancellation fees if required.

For more information, you can visit the DU office along with the required documents for the cancellation of your home wifi connection. After filling out the form your connection will be closed or cancelled in 5 minutes. If you are going out of the country on Visa then you have to need to provide your Visa copy. For those customers who have TV services or Wifi routers etc at their homes that owner is DU, you need to return all devices to their office.

Haider Ali

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Haider is a knowledgeable writer at, covering finance, technology, and reviews. He offers insights on investments, gadgets, and more to help with informed decisions.


  1. Ebenezer yeboahMarch 23, 2022

    I want to cancel my du wifi

    1. Sana MeerApril 8, 2022

      Can I Have your number please!!

      1. career house duMay 19, 2022


    2. ANU CHEMBILAKATHMay 31, 2022

      i want cancel my Du wifi. Number 0588xxx802.

    3. Ernest OforiApril 15, 2023

      Je veux annuler mon abonnement wifi

  2. Baian AffoufMarch 26, 2022

    Please call me I want to cancel my home services know one phone answer

    1. Sana MeerApril 8, 2022

      Can I Have your number please!!

      1. ANWAROctober 2, 2022


    2. Mohammed Jahedul AlamOctober 3, 2022

      I want cancel my du wifi.. Number 0586487351

  3. Christopher EllisApril 6, 2022

    I need to cancel my previous Du account it has been 2months now and i have called numerous times. No one answers the phone! Can somebody call me.

    1. Sana MeerApril 8, 2022

      Can I Have your number please!!

      1. qaidSeptember 29, 2022

        dear sana ,

        pleae can u help me , we tried to call du many time , thy just drag us for other cycle bil. we wanted to cancell home wifi. my number is 0559595352

    2. career house duMay 19, 2022

      0588293549 contact this number

  4. SarathApril 8, 2022

    I want to cancel my du home internet

    1. Hanan mohammedMay 26, 2022


  5. Sana MeerApril 8, 2022

    Can I Have your number please!!

  6. zkfurskinApril 9, 2022

    best way to get them call you for their bad service is post negative comments on their facebook page and twitter

  7. Mahran hanifApril 23, 2022

    Hi I want to cancle very bad service for this wiffi no body answer on provide number bill is coming every month. Plz contect me

  8. aminaApril 27, 2022

    du customer service is really bad
    please pick the call atleast
    never ever will take du connection
    etisalat much better

  9. Mangminlen haokipMay 4, 2022

    I would like to cancel my du home plan

  10. ShabinaMay 12, 2022

    I want to cancel my du home WiFi for that what I have to do

  11. Cheryl PinonganMay 17, 2022

    Please advice how to cancel my du home wifi service

  12. career house duMay 19, 2022

    For more details for cancellation or new conection call/whaysap 0588293549

  13. Atif KhanMay 21, 2022

    i want to cancel my Du Home Connection 045510482 and WIFI

  14. Yuraj shresthaMay 25, 2022

    I want to cancel my unlimited internet 199 wifi.

  15. Ahsan dinMay 31, 2022

    Sir my du home wireless wifi is expired.I have to close now but on the call they say go to the office. I went to the office they are saying you close on the call

  16. Muzamil mehmoodJune 3, 2022

    I want cancel my plan 300 aed

  17. Matovu Wandera RobertJune 3, 2022

    I want to cancel my du home wifi account number isa (1.43830445 ) please!!!
    I stopped using this wifi cancel it for me. My contact number is 0547881650

  18. nithinJune 12, 2022

    how much amount will get as refund after cancellation and submission of set top box, remote and all…

  19. madihaAugust 17, 2022

    please call me i want cancel my wifi connection at home

  20. Shraddha ManikSeptember 6, 2022

    I want to cancel My Du Wifi connection.

  21. AkhilSeptember 22, 2022

    I want to cancel my du wifi

  22. MohammadOctober 4, 2022

    I want to cancel my du home wifi

    1. MohammadOctober 4, 2022

      my cont number is 0557163023

  23. Rahmat aliOctober 15, 2022

    I want to cancel my du home Wi-Fi

  24. Ghulam MustafaOctober 26, 2022


  25. Manjot SinghNovember 2, 2022

    I don’t want to renew my du WiFi connection. As it expires on 18th of November. 0528890609 is my contact number

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