DU is the most famous network in Dubai/ UAE. If you live in UAE, you must know about this network. If you have activated the home WIFI service in your room or home and you want to cancel your contract, then you can follow the given steps. After using these steps your connection will be suspended.
Why You want to Cancel DU Home WIFI Service
Many people come to work in the UAE from all over the world and spend many years here. Because there are all kinds of work and good pay here, people take a room or a house. In this age of development, access to the Internet is a must, because if we need information about anything, we can only rely on the Internet.
People can get a Wi-Fi connection in Dubai so that they can easily do all kinds of work on the internet. When their contract expires, where they work, or their visa expires, they have to leave everything behind and return home. So, we have to cancel the Wi-Fi connection.
How to cancel DU WIFI connection without going DU office or franchise
If you want to cancel this Wi-Fi connection at home instead of going anywhere, you have two options that you can follow to turn off the Wi-Fi connection. You can cancel the WIFI DU connection by calling their helpline number and by filling the form.
1. Cancel the DU Connection by Calling
Just call at DU service helpline number 00-971-4290-5555 and say them to cancel your home WIFI connection. You can cancel this service also when your contract is remaining. They will close your connection in 30 minutes after submitting the request by calling.
Du customers can dial 155 from their mobile phones to deactivate and close any connection. Business accounts can be closed by emailing at [email protected].
2. Cancel DU WIFI by Filling Form
It is also simple. You have to need to fill out this form and send it to the DU website. You can do it from your desktop or mobile phone easily. Just download the DU cancellation form and send it to the DU website by contacting email [email protected]. You can download the Du cancellation form here.
Required Documents
| Expired / Cancel Visa | Copy of ID registered in du Proof of payment Copy of Visa Cancellation & Exit Stamp |
| Outside of the UAE | Copy of valid UAE visa page Proof of payment* Copy of ID registered in du |
| Moved out of the UAEÂ | Copy of Emirates ID Proof of payment* Enquire copy of your passport and exit stamp |
After doing it all your connections will close in 5 minutes. If you are out of the country then you need to provide an international number that is in your use so that company contacts you if they need any type of help etc. You have to need to pay all your bills that need to pay or cancellation fees if required.
For more information, you can visit the DU office along with the required documents for the cancellation of your home wifi connection. After filling out the form your connection will be closed or cancelled in 5 minutes. If you are going out of the country on Visa then you have to need to provide your Visa copy. For those customers who have TV services or Wifi routers etc at their homes that owner is DU, you need to return all devices to their office.
I want to cancel my du wifi
Can I Have your number please!!
0588293549
i want cancel my Du wifi. Number 0588xxx802.
Je veux annuler mon abonnement wifi
Please call me I want to cancel my home services know one phone answer
Can I Have your number please!!
0544386689
I want cancel my du wifi.. Number 0586487351
I need to cancel my previous Du account it has been 2months now and i have called numerous times. No one answers the phone! Can somebody call me.
Can I Have your number please!!
dear sana ,
pleae can u help me , we tried to call du many time , thy just drag us for other cycle bil. we wanted to cancell home wifi. my number is 0559595352
0588293549 contact this number
I want to cancel my du home internet
Cancelation
Can I Have your number please!!
best way to get them call you for their bad service is post negative comments on their facebook page and twitter
Hi I want to cancle very bad service for this wiffi no body answer on provide number bill is coming every month. Plz contect me
du customer service is really bad
please pick the call atleast
never ever will take du connection
etisalat much better
I would like to cancel my du home plan
I want to cancel my du home WiFi for that what I have to do
Please advice how to cancel my du home wifi service
For more details for cancellation or new conection call/whaysap 0588293549
i want to cancel my Du Home Connection 045510482 and WIFI
I want to cancel my unlimited internet 199 wifi.
Sir my du home wireless wifi is expired.I have to close now but on the call they say go to the office. I went to the office they are saying you close on the call
I want cancel my plan 300 aed
I want to cancel my du home wifi account number isa (1.43830445 ) please!!!
I stopped using this wifi cancel it for me. My contact number is 0547881650
how much amount will get as refund after cancellation and submission of set top box, remote and all…
please call me i want cancel my wifi connection at home
I want to cancel My Du Wifi connection.
I want to cancel my du wifi
I want to cancel my du home wifi
my cont number is 0557163023
I want to cancel my du home Wi-Fi
I NEED TO CANCEL MY DUE WIFI CONECTION ACCOUNT#==> 1.44052812
I don’t want to renew my du WiFi connection. As it expires on 18th of November. 0528890609 is my contact number