How to Cancel DU Home Wifi Services UAE

How to Cancel DU Home Wifi Services UAE

DU is the most famous network in Dubai/ UAE. If you live in UAE, you must know about this network. If you have activated the home WIFI service at your room or home and you want to cancel your contract, then you can follow the given steps. After using these steps your connection will be suspended.

Why You want to Cancel DU Home WIFI Service

Many people come to work in the UAE from all over the world and spend many years here. Because there are all kinds of work and good pay here, people take a room or a house. In this age of development, access to the Internet is a must, because if we need information about anything, we can only rely on the Internet. People can get a Wi-Fi connection in Dubai so that they can easily do all kinds of work on the internet. When their contract expires, where they work, or their visa expires, they have to leave everything behind and return home. So, we have to cancel the Wi-Fi connection.

How to cancel DU WIFI connection without going DU office or franchise

If you want to cancel this Wi-Fi connection at home instead of going anywhere, you have two options that you can follow to turn off the Wi-Fi connection. You can cancel the WIFI DU connection by calling their helpline number and by filling the form.

1. Cancel the DU Connection by Calling

Just call at DU service helpline number 00-971-4290-5555 and say them to cancel your home WIFI connection. You can cancel this service also when your contract is remaining. They will close your connection in 30 minutes after submitting the request by calling.

2. Cancel DU WIFI by Filling Form

It is also simple. You have to need to fill this form and send it to the DU website. You can do it from your desktop or mobile phone easily. Just download the DU cancellation form and send it to the DU website by contacting email customer.care@du.ae.

Required Documents

Expired / Cancel VisaCopy of ID registered in du
Proof of payment
Copy of Visa Cancellation & Exit Stamp
Outside of the UAECopy of valid UAE visa page
Proof of payment*
Copy of ID registered in du
Moved out of the UAE Copy of Emirates ID
Proof of payment*
Enquire copy of passport and exit stamp

After doing it all your connections will close in 5 minutes. If you are out of the country then you need to provide an international number that is in your use so that company contacts you if they need any type of help etc. You have to need to pay all your bills that need to pay or cancellation fees if required.

For more information, you can visit the DU office along with the required documents for the cancellation of your home wifi connection. After filling the form your connection will be closed or canceled in 5 minutes. If you are going out of the country on Visa then you have to need to provide your Visa copy. Those customers who have TV services or Wifi routers etc at their home that owner is DU, you need to return all devices at their office.

Haider Ali

View posts by Haider Ali
I am a professional blogger and content writer. I like to write about Mobile phones, technology and Fiance News and Guides.

28 Comments

  1. Ebenezer yeboahMarch 23, 2022

    I want to cancel my du wifi

    Reply
    1. Sana MeerApril 8, 2022

      Can I Have your number please!!

      Reply
      1. career house duMay 19, 2022

        0588293549

        Reply
    2. ANU CHEMBILAKATHMay 31, 2022

      i want cancel my Du wifi. Number 0588xxx802.

      Reply
  2. Baian AffoufMarch 26, 2022

    Please call me I want to cancel my home services know one phone answer

    Reply
    1. Sana MeerApril 8, 2022

      Can I Have your number please!!

      Reply
  3. Christopher EllisApril 6, 2022

    I need to cancel my previous Du account it has been 2months now and i have called numerous times. No one answers the phone! Can somebody call me.

    Reply
    1. Sana MeerApril 8, 2022

      Can I Have your number please!!

      Reply
    2. career house duMay 19, 2022

      0588293549 contact this number

      Reply
  4. SarathApril 8, 2022

    I want to cancel my du home internet

    Reply
    1. Hanan mohammedMay 26, 2022

      Cancelation

      Reply
  5. Sana MeerApril 8, 2022

    Can I Have your number please!!

    Reply
  6. zkfurskinApril 9, 2022

    best way to get them call you for their bad service is post negative comments on their facebook page and twitter

    Reply
  7. Mahran hanifApril 23, 2022

    Hi I want to cancle very bad service for this wiffi no body answer on provide number bill is coming every month. Plz contect me

    Reply
  8. aminaApril 27, 2022

    du customer service is really bad
    please pick the call atleast
    never ever will take du connection
    etisalat much better

    Reply
  9. Mangminlen haokipMay 4, 2022

    I would like to cancel my du home plan

    Reply
  10. ShabinaMay 12, 2022

    I want to cancel my du home WiFi for that what I have to do

    Reply
  11. Cheryl PinonganMay 17, 2022

    Please advice how to cancel my du home wifi service

    Reply
  12. career house duMay 19, 2022

    For more details for cancellation or new conection call/whaysap 0588293549

    Reply
  13. Atif KhanMay 21, 2022

    i want to cancel my Du Home Connection 045510482 and WIFI

    Reply
  14. Yuraj shresthaMay 25, 2022

    I want to cancel my unlimited internet 199 wifi.

    Reply
  15. Ahsan dinMay 31, 2022

    Sir my du home wireless wifi is expired.I have to close now but on the call they say go to the office. I went to the office they are saying you close on the call

    Reply
  16. Muzamil mehmoodJune 3, 2022

    I want cancel my plan 300 aed

    Reply
  17. Matovu Wandera RobertJune 3, 2022

    I want to cancel my du home wifi account number isa (1.43830445 ) please!!!
    I stopped using this wifi cancel it for me. My contact number is 0547881650

    Reply
  18. nithinJune 12, 2022

    how much amount will get as refund after cancellation and submission of set top box, remote and all…

    Reply
  19. madihaAugust 17, 2022

    please call me i want cancel my wifi connection at home

    Reply
  20. Shraddha ManikSeptember 6, 2022

    I want to cancel My Du Wifi connection.

    Reply
  21. AkhilSeptember 22, 2022

    I want to cancel my du wifi

    Reply

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