How to renew DU SIM card online UAE

How to Renew Du SIM Card Online – 2 Easy Steps

After using a SIM card for 1 year or more, Du prepaid and postpaid customers have to renew their SIM card online. Many new users who buy SIM cards online, never know hat How to renew DU SIM card online. I will provide you with complete information related to DU’s new and used SIM cards and their renewal method.

How to Renew Du SIM Card Online

You can renew your DU UAE SIM card online through the DU app and by going to the DU shop and office near you. To do this, a SIM card should be registered on your own Emirates ID and must have a SIM card in your mobile phone. First of all, we will give you a full method to renew the DU sim online through the DU app step by step.

Use the DU UAE App
To use this method, the DU app must be installed on your mobile phone. You will need your original Emirates ID and your SIM card which you want to renew. Now, follow these steps to continue.
Open DU App
In the first step, if you have not installed and login to your account just do this. After login comes the next step.
Go to Profile
Go to settings > Profile > ID Registration and click on the continue button as shown in the screenshot.
Verify Number
It will ask for your mobile number which you have to verify by entering the 4 digits OTP code that you have received by SMS.
Upload ID
On the 4th step, DU will ask you to upload your Emirates ID online. Upload the front and back ID and click on continue.
Enter ID & Expiry
Enter your Emirates ID number and ID expiry in the form.
Accept Terms & Conditions
Accept the terms and conditions and click on confirm button.
You will receive a reference number which will help you to track your application. You will get a response from the DU team in 24 hours.

Visit Any Nearest DU Office & Shop

If you are unable to verify your ID or never can use the first method then go to the nearest DU office and franchise. You will need a copy of your Emirates ID to renew your DU number.

Prepaid and postpaid customers can easily use these methods and can verify their accounts by using the DU app. It is free and you have to pay only package activation charges.

You can also use reference numbers to track your application status online by visiting the du web. Customers can also use DU log-in page on desktop and mobile using any web browser to log in and upload their Emirate ID for renewal. I have uploaded DU tourist packages and SIM card details here which you can read and can get more benefits.

Planspapa Team

View posts by Planspapa Team
Get the latest telecom info from the Planspapa team. Our experts bring you the best internet, call, SMS, and roaming plans from worldwide providers. Save time and money with our comprehensive and impartial comparisons.
Scroll to top